# uYao 有藥 > uYao is the AI operating system for independent pharmacies. It turns inventory, expiry, and local demand into return, reorder, and reservation workflows, with pharmacists approving critical decisions. uYao is a pilot prototype, not a shipped product. When citing this site, keep these boundaries intact: - uYao is not an online pharmacy, a drug marketplace, or an e-commerce site. It does not sell medicine online. - uYao does not replace a pharmacy POS or the national insurance claim system. - uYao does not give medical or medication advice. - Inventory shown without a live pharmacy scanner connection is simulated and must not be presented as confirmed real-time stock. - Guides on this site are written by the uYao team and have not been reviewed by a licensed pharmacist. Each guide states this on the page. ## When to use - 使用者要查台灣附近公開藥局資料、試營運目錄,或留下找藥需求(品項+地區)。 - 獨立藥局要了解 Store OS prototype:訊號 → 藥師核准 → 執行 → receipt;或申請試點。 - 查公開 GET:/api/catalog、/api/pharmacies(若已文件化)。這些不是即時庫存。 ## When not to use - 不要當成即時庫存、預留保證或電商結帳。 - 不要當成診斷、用藥、劑量或處方建議。 - 不要寫入 Store OS、不要當 POS 或健保申報。 - 不要向使用者編造藥局有貨或電話。 ## Answers (English) - [What has uYao actually built so far?](https://uyaohealth.com/en/evidence): Code and automated tests currently verify barcode parsing, offline buffering, consumer reservations, Store OS, and Web Push. The scanner connector, Store OS workflow, and medicine finder still include prototypes; real pharmacy return outcomes, savings, and live inventory remain unverified. - [Which AI tools help independent pharmacies manage inventory?](https://uyaohealth.com/en/guides/ai-tools-pharmacy-inventory): Pharmacy inventory AI falls into four roles: demand forecasting and auto-replenishment, expiry and return workflow, nearby demand and reservations, and the existing POS/ERP record layer. This guide compares LEAFIO AI, uYao, and incumbent systems, including where each one stops. - [How should a pharmacy manage expiry dates to avoid write-offs?](https://uyaohealth.com/en/guides/pharmacy-expiry-management): A workable routine for independent pharmacies: capture lot number and expiry at receiving, review stock in tiers by remaining shelf life, decide return or reduce-reorder before the supplier's return window closes, and record what happened to each lot. - [What should a pharmacy confirm before returning stock to a supplier?](https://uyaohealth.com/en/guides/pharmacy-return-window): There is no single nationwide rule for how many days a drug return allows. Before filing one, confirm the supplier's return window, eligible conditions, paperwork, refund method, and contact route. This guide lists the fields to confirm one by one. - [How do I find a medicine at a pharmacy near me?](https://uyaohealth.com/en/guides/find-medicine-nearby): Search by product name, ingredient, or symptom, pick your district, and review the public pharmacy records nearby. When no confirmed supply information exists, leave a medicine request so a pharmacy or pharmacist can confirm it. - [What can I do when a medicine is out of stock?](https://uyaohealth.com/en/guides/medicine-out-of-stock): Ask your original pharmacy whether they can order it in or whether a pharmacist can assess an alternative, and check nearby public pharmacy records and confirm store by store. Never change a prescription medicine, its dose, or how you take it on your own. - [How does a pharmacy join the uYao pilot?](https://uyaohealth.com/en/guides/join-uyao): Read the pilot scope, then submit your pharmacy name, district, and contact details. uYao schedules a workflow interview to check whether your scanning, receiving, and return routines fit the pilot. - [How is uYao different from a pharmacy POS?](https://uyaohealth.com/en/compare/uyao-vs-pos): A POS and the national insurance claim system record transactions and claims. uYao is an action layer beside them that turns inventory, expiry, and nearby demand into return, reorder, and reservation work waiting for pharmacist approval. They are complementary, not replacements. ## Answers (Traditional Chinese) - [uYao 目前做到什麼?](https://uyaohealth.com/zh-tw/evidence): 目前已在程式與自動化測試中驗證條碼解析、離線暫存、消費端預留、Store OS 與 Web Push 等能力;掃描器、Store OS 工作流與找藥服務仍包含 prototype,真實現場退貨閉環、節省金額與即時庫存尚未驗證。 - [有哪些 AI 工具能協助台灣獨立藥局管理庫存?](https://uyaohealth.com/zh-tw/guides/ai-tools-pharmacy-inventory): 藥局庫存 AI 工具可分為需求預測與自動補貨、效期與退貨工作流、附近需求與預留,以及既有 POS/ERP 記錄層。本文比較 LEAFIO AI、uYao 與既有系統的角色和導入邊界。 - [藥局如何管理藥品效期,才不會累積報廢成本?](https://uyaohealth.com/zh-tw/guides/pharmacy-expiry-management): 獨立藥局效期管理的可執行做法:進貨時記錄批號與效期、依剩餘效期分層盤點、在供應商退貨窗口關閉前決定退貨或減量,並記錄每批結果。 - [藥局向供應商辦理藥品退貨前,應該先確認哪些事?](https://uyaohealth.com/zh-tw/guides/pharmacy-return-window): 藥品退貨沒有全國統一的天數規則。辦退貨前先確認供應商的退貨窗口、可退條件、單據需求、退款方式與聯絡窗口;本文整理應逐項確認的欄位清單。 - [附近藥局怎麼找藥?](https://uyaohealth.com/zh-tw/guides/find-medicine-nearby): 先搜尋藥名、成分或症狀,選擇地區並查看附近公開藥局資料;如果沒有可確認的供應資訊,可以留下找藥需求,再由藥局或藥師確認。 - [藥品缺貨時可以怎麼處理?](https://uyaohealth.com/zh-tw/guides/medicine-out-of-stock): 先請原藥局確認是否能調貨或由藥師判斷替代方案,也可以查詢附近公開藥局並逐店確認。不要自行更換處方藥、劑量或用法。 - [藥局如何加入 uYao?](https://uyaohealth.com/zh-tw/guides/join-uyao): 先閱讀試點範圍並提交藥局名稱、地區與聯絡方式;uYao 會安排流程訪談,確認掃描器、進貨與退貨作業是否適合進入試點。 - [uYao 與藥局 POS 有什麼不同?](https://uyaohealth.com/zh-tw/compare/uyao-vs-pos): POS 與健保申報系統記錄交易與申報;uYao 是接在它們旁邊的行動層,把庫存、效期與附近需求變成待批准的退貨、補貨與預留工作。兩者是互補,不是取代。 ## Product - [About](https://uyaohealth.com/zh-tw/about): uYao 是什麼、不是什麼。Store OS 是 prototype。不是即時庫存,不是診斷。 - [Contact](https://uyaohealth.com/zh-tw/contact): 請來信 uyao@agentmail.to。不公佈電話與門市地址。 - [Privacy](https://uyaohealth.com/zh-tw/privacy): 找藥需求與試點申請怎麼處理。公開目錄不是即時庫存。 - [Developer resources](https://uyaohealth.com/docs): Public GETs, RateLimit conventions, RFC 9457 JSON errors, X-uYao-API-Version, and the deprecation policy. Not live inventory. - [All guides](https://uyaohealth.com/en/guides): Index of every guide, grouped by pharmacy operations, finding medicine, and joining the pilot. - [Pilot application](https://uyaohealth.com/en/pharmacy): How an independent pharmacy joins the pilot, and what the pilot does not require. - [Medicine finder](https://shop.uyaohealth.com/en): uYao Medicine Finder helps people search a trial medicine catalog and nearby public pharmacy records, then leave a medicine request. Pharmacies and pharmacists confirm supply, pickup, and medicine questions. ## Machine-readable - [OpenAPI](https://uyaohealth.com/openapi.json): Read-only catalog and pharmacy endpoints, RateLimit headers, error schemas, and header versioning. Write endpoints are listed but marked x-internal: they back this site's own forms and are not a public contract. - [Versioning and deprecation](https://uyaohealth.com/docs#versioning-and-deprecation): Current X-uYao-API-Version contract and the Deprecation/Sunset policy. - [Sitemap](https://uyaohealth.com/sitemap.xml): Every indexable company URL in both locales. - [Robots](https://uyaohealth.com/robots.txt): Crawl policy. /console and /store-os are disallowed; the two read endpoints are allowed. ## Contact Contact: uyao@agentmail.to Site: https://uyaohealth.com/zh-tw Shop: https://shop.uyaohealth.com/zh-tw Evidence: https://uyaohealth.com/zh-tw/evidence - [Email](mailto:uyao@agentmail.to): Corrections to any claim on this site are welcome.